 |
|
|
| Click On Title For Complete Description |
Online
(Members) |
Onsite |
| Creating
Membership Magnetism |
Y |
Y |
| Listening
Skills for Sales Success |
Y |
Y |
| Etiquette
and Social Skills for Service Staff |
Coming
Soon |
Y |
| How to Graciously Engage and Disengage from Conversations with Members - Total Time 12:12 |
Y |
Y |
| Treating Guests Like Gold - Total Time 12:59 |
Y |
Y |
Creating a Culture of Welcome Part 1
-
Total Time 19:07 |
Y |
Y |
Creating a Culture of Welcome Part 2 -
Total Time 13:08 |
Y |
Y |
Creating a Culture of Welcome Part 3 -
Total Time 20:58 |
Y |
Y |
| Practical and Tactical Tools to Make Your Group Fitness Program the Sales and Retention Machine it Should Be Part 1 - Total Time 16:46 |
Y |
Y |
The Gracious Greeting on the Phone – immediately setting ourselves apart -
Total Time 5:08 |
Y |
Y |
| Making Member Service Personal for Each and Every Staff Person- Total Time 9:19 |
Y |
Y |
| How Much Does Each Lost Member Really Cost? - Total Time 8:18 |
Y |
Y |
Our True Role as a Staff Member -
Total Time 7:29 |
Y |
Y |
The Gracious Greeting at the Reception Desk -
Total Time 7:57 |
Y |
Y |
Creating
Membership Magnetism -
Total Time 1:21:06 |
Y |
Y |
Listening
Skills for Sales Success -
Total Time 46:24 |
Y |
Y |
